I noticed on my Kindle e-books sales report that six books were ordered and quickly returned for refunds, all within the space of a week. When the first and even the second were returned, I accepted that, but by the end of the week, the returns equaled six in a row. I wrote to Amazon and finally after my second attempt, they investigated and emailed me with the message: “… identified a refund trend from a reader. This has been reported and actions will be taken accordingly….You can rest assured that this refund trend for your books is to stop….”
If this has happened to any of our fellow-writers, thought they might be interested. Whoever is doing this is not only cheating Amazon, but the writers themselves, many of whom, like myself, depend on the humble sales to supplement their tight budgets.
All the best, Paula Freda